We are committed to a strong research and development program and are always happy to hear from users with feature requests.
On this page, you will find details of updates to SolarPlus over time to show progress on new features, bug fixes, and other improvements.
Note: Further bug hotfixes are commonly released in between these releases listed below.
Please review our list of Known Issues that are in progress for resolution.
August 09th 2024 Update
Sitemap loading fix - resolves an issue where the sitemap was stuck on loading on the survey page
August 08th 2024 Update
Invoice PDF update - adds a PAID stamp on the invoice when the invoice has been fully paid
Design draw tools update - adds GIFs on the surface tools which appear after hovering the mouse pointer on the button
Retail price not editable fix- resolves an issue where the retail price of an item priced per panel, watt, or formula was not editable on the quote
August 06th 2024 Update
Contact CRM fix - resolves an issue where details could be saved under the wrong contact when moving from one contact to another and changing customer rep.
August 05th 2024 Update
Bifacial panel modelling update - if the bifacial panels are not mounted on a tilt frame, the bifaciality is ignored in string Isc current analysis.
Product library module search- resolves a recent issue where modules existing in the inventory did not appear in the search results in the product library
Serial number CSV upload - resolves an issue where serial number CSV file upload did not work correctly when the system design had existing inverter/modules
Quote price only proposal PDF patch - resolves an issue where the quote price only proposal PDF had blank white spaces when cash option was turned off on the quote
August 01st 2024 Update
Auto-string configuration update - adds an auto-string feature that sets up the string configuration automatically using AC oversizing value after the panel and inverter models are selected in the array designer
Product library improvement - adds an option to search using the category in the “Other” section, improves search results, and allows importing products from different sections of the product library at the same time
Panel custom line price fix - resolves an issue where the panel line item total was displayed incorrectly after the line price was changed to a custom value
Panel price per unit of measure fix - resolves an issue where updating the price of a panel using a calculated unit of measure was updating on existing quotes
Custom margin on wholesale price fix - resolves an issue where the custom margin price on the quote was not calculated correctly
Show/Hide String not working in Sitemap fix - resolves an issue where the string colours could not be turned off on the sitemap
July 30th 2024 Update
Image capture zoom-out fix - resolves an issue where capturing the map image in a different angle in 2D resulted in zooming out
July 29th 2024 Update
Switching from grid comparison to generator-only fix - resolves an issue where the reports showed errors after the off-grid energy setup was switched from grid comparison to genset-only
Row spacing fix - resolves an issue where the row spacing field was missing from the surface settings
Mounting kit grouping fix - resolves an issue where mounting kits could not be grouped with other items on the edit quote table
July 28th 2024 Update
System package line price fix - resolves an issue where the items in the system package were showing retail price as 0 and sync to inventory was showing warnings
July 26th 2024 Update
Line item price for formula-priced items fix - resolves an issue where the line price of a formula-priced item or compounded item like all-in-ones was not updating when the quantity was changed in the design
July 22nd 2024 Update
Component datasheet update - adds an icon next to the inverter/panel/battery model names which shows the component datasheet upon clicking
Tariff plan filtering fix - resolves an issue where some tariff plans could not be found after filtering by distributor/retailer
Reports house diagram fix - resolves an issue where the house diagram did not show battery export or grid charge
Spanish translation fix - resolves an issue where some text and chart headings were not translated to Spanish
July 19th 2024 Update
Prepositioned panels update - resolves an issue where prepositioned panels on the surface could not be rotated from the surface dialog
July 16th 2024 Update
Hubspot sync - resolves an issue where Hubspot leads were not syncing properly
July 15th 2024 Update
Undo button update - adds an undo button on the design map page to allow undo action on panel placement
Custom inventory item fix - resolves an issue where custom items could not be created in the inventory
Consumption CSV contact type fix - resolves an issue where the contact type changed upon uploading the consumption CSV file on a commercial quote
Bill total consumption profile fix - resolves an issue where a new consumption profile was loaded after updating the bill total instead of updating the existing profile
Retailer/Distributor list improvement - resolves an issue where multiple copies of the retailers/distributors were visible
July 12th 2024 Update
Payment terms fix - resolves an issue where the payment terms could not be edited in the Admin settings
Comparison view image fix - resolved an issue where some product images looked broken on the quote comparison view
July 11th 2024 Update
3-column inventory CSV upload fix - resolves an issue where the 3-column inventory CSV upload was overwriting the markup value
Business profile image upload fix - resolves an issue where after uploading an image to the business profile the page had to be refreshed
July 8th 2024 Update
Energy consumption via bill total update - adds a user prompt to confirm whether the energy consumption profile should be updated after updating the bill total on the energy page
API contact creation fix - resolves an issue where contact could not be created using API
Hubspot deal stage fix - resolves an issue where the Hubspot deal stage was set back to quote approval after the system manual was sent
Payment terms for quote add-ons/extras fix - resolves an issue where the payment terms did not update upon selecting quote add-on/extra items
Contact status colour fix - resolves an issue where the contact status colour was inconsistent
July 3rd 2024 Update
Battery SoC during grid export fix - resolves an issue where the battery SoC did not drop
Grid charge grid supply fix - resolves an issue where the grid supply value was not matching the expected value when grid charge was applied
July 2nd 2024 Update
String and branch label improvements - updates the labels in the array designer section for SolarEdge and microinverter designs for clarification
Commissioning file attachment fix - resolves an issue where the files uploaded on the commissioning page did not attach to the system manual
June 27th 2024 Update
Mounting kit pricing calculation fix - resolves an issue where the mounting kit pricing was calculated incorrectly when different mounting kits were selected on the different MPPTs
June 26th 2024 Update
Pop compact proposal improvement - adds business name, ABN, and business address on the quote page
Array orientation table improvement - separates the roof surfaces with the same azimuth but different pitch into 2 surfaces in the array orientation table
Tablet header improvement - improves the display on tablets so that the header bar takes less screen space
Cable runs fix - resolves an issue where the cable runs did not save between the map markers
June 20th 2024 Update
Energy page UI improvement - updates the Energy page UI focussing on being more user friendly
Supplier list fix - resolves an issue where the supplier list did not show all suppliers
Stripe fees fix - resolves an issue where the stripe transaction fee was not added to the due amount
June 18th 2024 Update
Panel 3D view improvement - improves 3D panel rendering, shading
Array orientation report table improvement - groups surfaces with the similar orientation (within 3 degrees difference in azimuth) into one row of report table
Panel 3D large surface shading fix - resolves an issue with shading across surfaces > 50 metres
Battery grid charge fix - resolves an issue where the grid charge power was exceeding the battery charge power limit in some cases
June 13th 2024 Update
Commercial site voltage rise fix - resolves an issue where the voltage rise for a commercial quote was calculated incorrectly due to number of phases not saving correctly
Business profile web view fix - resolves an issue where the business profile text did not appear with the right text format on the customer acceptance webpage
3D view panel render fix - resolves an issue where sometimes the panels did not appear fully in the 3D view
Panel warranty info fix - resolves an issue where the existing panel’s warranty info was shown instead of the new panel when the existing panel was set up on the first MPPT
June 06th 2024 Update
Panels disappearing while image capture fix - resolves an issue where the panels disappeared while the map/roof image was captured and returned after the process was complete
June 05th 2024 Update
Download proposal PDF update - the proposal PDF loads in a new tab instead of directly downloading
Inverter max power update - updates the wording in the proposal from “inverter max power” to “total power rating” for clarity
Battery cycling capacity fix - resolves an issue where the battery cycling capacity displayed in the proposal PDF was incorrect (displayed full capacity instead of usable), adds clarity of full battery size vs capacity after DoD
Mounting kit library fix - resolves an issue where the mounting kits in the product library were not fully visible
Supplier fix - resolves an issue where the suppliers could not be edited
Grid configuration fix - resolves an issue where the grid configuration did not save as backup when selected in some cases
Thank you page payment terms fix - resolves an issue where the payment terms of the finance option were displayed when the cash option was selected
Thank you page finance URL fix - resolves an issue where the apply for finance button was not linked to the finance provider’s URL entered in the finance supplier settings
Thank you page apply for finance button fix - resolves an issue where the finance plan name was displayed in the button instead of the provider’s name
Comparison tariff for off-grid fix - resolves an issue where a grid comparison tariff could not be selected for an off-grid setup
Generator setup fix - resolves an issue where the generator details were wiped when adding a grid comparison tariff
Surface disappearing fix - resolves an issue where the roof surface drawn on the design page disappeared when inverter string design was deleted from the solar and battery designer view
May 30th 2024 Update
Reports design review template update - adds the option to edit the reports > design review templates
Peak shaving fix - resolves an issue where the battery was not peak shaving in all TOU conditions
Year to year cashflow table fix - resolves an issue where the depreciation tax savings column total was missing
May 28th 2024 Update
Off-grid load profile update - improves the load profile builder UI
STC kW value fix - resolves an issue where the custom kW value was used for STC calculation when the setting was turned off
LGC calculation fix - resolves an issue where the LGC rebate calculation included the existing system’s solar generation
Weekly sales chart fix - resolves an issue where the weekly sales chart widget on the dashboard was blank and the ‘with customer’ and ‘approved’ quotes were swapped
May 24th 2024 Update
Off-grid profile builder fix - resolves an issue where updating the values in the off-grid profile builder did not update the values on the reports page
Focus template mobile view fix - resolves an issue where the mobile view of the focus template was not working correctly
Panels disappearing after swapping fix - resolves an issue where the panels from the layout disappeared after swapping/changing the panel model in the string design
May 21st 2024 Update
System performance chart update - improves the UI (including the day displayed on the x-axis) and the heading for the system performance chart on the reports page
Finance plan creation fix for new businesses - resolves an issue where the finance plan could not be created for newly registered businesses
Mounting kit pricing fix - resolves an issue where the mounting kit pricing was calculated for the total system size instead of just the MPPT it was selected on
Hybrid to hybrid inverter switching fix - resolves an issue where the hybrid inverter in the battery section did not switch upon switching the hybrid inverter in the PV string design area
May 18th 2024 Update
Grid availability update - adds support for modelling grid blackouts using the grid availability factor
Battery backup-only mode fix - resolves an issue with the battery back-only mode
Commissioning page save time update - increases the auto-save timing
Demand tariff rate update - increases the maximum allowable digits from 5 to 6
Serial number CSV fix - resolves an issue where the energy meter’s serial number was skipped when uploading the serial number CSV file
Surface settings and string config fix - resolves an issue where the surface settings and string config sometimes disappeared
Custom STC kW value fix - resolves an issue where the custom kW value was not used for STC calculation
May 15th 2024 Update
Proposal tag update - adds a new tag for the proposals to display the customer rep’s office address
May 14th 2024 Update
1.25x current warning fix - resolves an issue where the current safety factor in the string design was displayed when not applicable
May 13th 2024 Update
New quote button fix - resolves an issue where the designer users could not see the new quote button in the header
Inventory item creation fix - resolves an issue where custom inventory items could not be created
Overcurrent protection warning fix - resolves an issue where the overcurrent protection warning was shown incorrectly
Commissioning serial number CSV file upload fix - resolves an issue (except the energy meter serial number) where the serial number CSV file could not be uploaded
Contact list CSV export fix - resolves an issue where the Contacts list was not filtered when exported as a CSV file
May 10th 2024 Update
Brochure PDF prioritization update - add back the option to prioritize an item’s brochure in the proposal PDF
Stripe payment update - adds the functionality to pay an amount greater than the current due amount (for future payments)
Finance plan creation fix - resolves an issue where finance plans could not be created
Hubspot settings fix - resolves an issue where the Hubspot settings were appearing in the admin area when the business had not signed up for Hubspot
May 8th 2024 Update
Spanish proposal translation update - adds the translation to the chart headings and legend
Panel-first design update - improves the panel-first design functionality to recognize prepositioned layout when dropping panels on the surface
May 6th 2024 Update
Consumption profile editor update - adds the ability to retain the custom values entered in the monthly consumption profile editor
Stripe integration fix - resolves an issue where the Stripe integration could not be set up
Stripe amount fix - resolves an issue with the amount processed by Stripe in a certain case
Contact list filter by lead source fix - resolves an issue where the Contacts list could not be filtered using the lead source
Inventory name fix - resolves an issue where the inventory name could not be changed for modules/batteries/inverters
CO2 value fix - resolves an issue where the CO2 reduced value was showing as 0
Microinverter limit fix - resolves an issue where the microinverter limit for 3-phase site was being limited to 1-phase limits
April 30th 2024 Update
Quote lock message update - adds the quote lock message to quotes with the status “with customer”
Formula price fix - resolves an issue where changing the price of a formula-priced item updated existing quotes with the item
Building plan/image upload fix - resolves an issue where the user could not upload a new image/plan to replace an existing one
Stripe payment option on invoice fix - resolves an issue where the stripe payment option was missing on the invoice
2-phase AC calculation fix - resolves an issue where 2-phase AC voltage calculation was not working correctly
User profile photo fix - resolves an issue where an uploaded image could not removed/replaced
April 25th 2024 Update
Quote item order fix - resolves an issue where the quote item order as set on the Edit quote page was not retained on the proposal and invoice
Contact address on CRM fix - resolves an issue where the contact address could not be updated on the CRM page and adds prompt to update Site address
Spanish translation update - adds English to Spanish translation updates
Finance plan due date fix - resolves an issue where the finance plan was showing due date and description incorrectly
Install view fix for mobile/tablet devices - resolves an issue where the install view did not display correct page tabs on mobiles/tablets
Quote number fix - resolves an issue where the same quote number could be manually set for different quotes
Inventory pricing option fix - resolves an issue where inventory pricing lines could not be deleted
April 18th 2024 Update
Tasmania map setting update - adds 'List' map option for Tasmania sites
Invoice items fix - resolves an issue where the invoice view did not display batteries
Quote payment terms for system packages fix - resolves an issue where quote payment terms were not added by default when system packages were used
Battery AIO wholesale price view - resolves an issue where the battery AIO wholesale price on the Pricing page was not displaying
April 17th 2024 Update
Default map setting update - adds LINZ and QLD Globe map options to be able to set as default in user preferences
Invoice payment terms fix - resolves an issue where the payment terms were not editable on the invoice
Map settings fix - resolves an issue where the map settings disappeared after generating 3D view
Line price resetting fix - resolves an issue where some items' pricing could not be changed manually on the quote
Commissioning page intermittent save fix - resolves an issue where the data entered on the commissioning page was sometimes lost for some of the fields
Categories search in quotes list fix - resolves an issue where the quotes could not be searched using the Categories field
Quote API fix - resolves an issue where the quote API did not return results for some item categories
April 16th 2024 Update
Off-grid no savings/ROI proposal fix - resolves an issue where the Off-grid no savings/ROI proposal was not working
April 12th 2024 Update
Prepositioned layout update - adds a prompt when creating the inverter configuration if the prepositioned layout is created with panel tilts
Commercial quote cable size update - changes the default AC cable sizes for commercial quotes
Total panels placed count fix - resolves an issue where the total panels placed count included the prepositioned panels after the inverter configuration was set up
Panel layout with prepositioned panels fix - resolves an issue where the panels could not be placed on a surface with prepositioned layout
Contact access fix - resolves an issue where an assigned user for the contact could not access the CRM page
Panels disappearing after image capture fix - resolves an issue where the panels disappeared after capturing the roof image
Battery deletion fix - resolves an issue where sometimes the battery could not be deleted after clicking “Yes” on the confirmation prompt
April 08th 2024 Update
Building information fix - resolves an issue where the building information entered on the survey page did not show up on the install page and did not save
Quote approval date fix - resolves an issue where the quote approval date was not recorded when the quote was manually approved by changing the quote status
Site address fix - resolves an issue where changing the site address did not update the state and postcode
Contact address missing fix - resolves an issue where the contact address did not display on the CRM page
Bill and energy info fix - resolves an issue where the bill and energy info entered on the survey page did not flow through to the energy page
Retailer and distributor list fix - resolves an issue where only a few retailers and distributors appeared in the tariff editor view
April 04th 2024 Update
Inventory item pricing fix - resolves an issue where components imported during designing did not add a default pricing structure
Panel layout lost scenario fix - resolves a scenario where panel layout was lost when pre-positioned panels were restrung after creating the string design
April 03rd 2024 Update
3D view timezone fix - resolves an issue where the 3D view was defaulting to 11pm so the layout was not clear
Large system speed update - for large systems with string inverters (500kW+) greatly improves speed to calculations to track panel layout sync with each tracker and overall panel counts
Hubspot sync fix - resolves an issue where the Hubspot contacts maxed out the ID values and did not sync
Panel quantity not updating fix - resolves an issue where the total panels placed count was not updating and showed incorrect values
April 01st 2024 Update
Quote launch view update - updates the quote launch view to be more user-friendly
Quote workflow navigation update - adds clearer links to the Contact Sidebar (and duplication button) and for the Install workflow link.
Contact CSV import update - adds an error message when the contact address is blank in the contact CSV when importing
Inventory formula pricing update - adds a warning message to notify the user to not update the formula pricing after the item has been used in existing quotes
Contact type update - changing consumption profile no longer affects contact type
AC coupled AIO fix - resolves an issue where the AIO inverter quantity was not being considered when limiting the battery charge/discharge
Grid charge fix - resolves an issue where the grid charge limiting by inverter and SoC was inconsistent
Battery export fix - resolves an issue where the SoC export limit was not followed within a one hour period
Inverter/battery pricing fix - resolves an issue where changing the supplier of the inverter/battery did not update the pricing accordingly on the quote
Design page map markers fix - resolves an issue where the map markers could not be placed on the design page
Design module surface update - resolves an issue where after changing module there was a delay before the surface panel size updated
Reports page large numbers fix - resolves an issue where large numbers did not display nicely in the building diagram on the reports page
User Profile and Design fix - resolves issues with saving of data edited in the User Profile and User Design sections
Smart Energy modelling fixes (beta) - resolves a range of issues for flexibility design and prioritisation of loads and storage along with improvements to reporting of energy and savings
March 26th 2024 Update
Reports chart update - adds a new stacked chart to show the monthly consumption of different energy sources (grid, solar, battery)
Contacts CSV export fix - resolves an issue where the custom fields exported incorrect values in the Contacts CSV
Finance plan fix - resolves an issue where interest rate could not be updated for an existing plan
March 25th 2024 Update
Performance/Financial disclaimer fix - resolves an issue where the disclaimer was missing from the quote acceptance page T&Cs
Battery arc flash calculator fix - resolves an issue where the battery arc flash calculator was not saving values
Battery commissioning checklist fix - resolves an issue where the battery checklist was missing from the commissioning page
Custom price discount option fix - resolves an issue where the discount option of the custom price setting was not working correctly
March 20th 2024 Update
Off-grid proposal update - add a new default proposal template for off-grid systems where the savings/ROI information has been removed
Grouped item description fix - resolves an issue where the grouped item description was not working correctly and was not allowing the ungrouping of some items
Consumption data for old quotes fix - resolves an issue where the consumption data for old quotes was sometimes missing
March 18th 2024 Update
Custom contact fields fix - resolves an issue where custom contact fields could not be deleted
User profile fields fix - resolves an issue where some fields in the user profile like image, phone, and language settings did not save properly
Incorrect panel quantity fix - resolves an issue where the panel quantity placed on surface was displaying incorrectly in the inverter config area
Grouped row spacing fix - resolves an issue where the row spacing between panel groups field was missing from surface settings
March 14th 2024 Update
3-column inventory upload update - adds support for updating an item price that is common across multiple mounting kits
Off-grid hybrid inverter voltage limit fix - resolves an issue where hybrid inverter were restricted to 600 V for off-grid quotes
Base-length change fix - resolves an issue where changing base-length of the roof surface in the design page was not working
Quote search fix - resolves an issue where rejected quotes were not searchable
March 12th 2024 Update
Xero sync fix - resolves an issue where the invoice did not sync to Xero
Job pack fix - resolves an issue where Installer users could not download the job pack
Quote access fix - resolves an issue where BusinessAdmin users could not access quotes they were not assigned to
Quote line item disappearance fix - resolves an issue where optimizers sometimes caused the line items to disappear from the quote
Comparison view fix - resolves an issue where some charts were sometimes missing in the quote comparison view
March 11th 2024 Update
Inventory item creation update - adds a warning message when the item supplier is not selected
Mounting kit fix - resolves an issue where the mounting kits could not be imported from the product library and could not be created in the inventory
3-column inventory CSV upload fix - resolves an issue where the upload failed if even 1 item had incorrect details instead of skipping the incorrect item and uploading the correct ones successfully
Manager inventory access fix - resolves an issue where Manager users could not access the inventory
Default pipeline stage fix - resolves an issue where the default pipeline stages would not populate for new businesses
March 6th 2024 Update
Save icon colour change fix - resolves an issue where the Save icon on the Design page would not change to red when the surface pitch was changed a second time
Lead source fix - resolves an issue where the lead source would not save on the CRM page and custom lead sources would not appear when creating a new quote
Install manager loading speed fix - resolves an issue where the install manager would load very slow
March 05th 2024 Update
Installer access fix - resolves an issue where Installer users could not download SLDs and complete commissioning forms
March 04th 2024 Update
Quote status update - when multiple quotes are sent to a customer for comparison all quotes update their status to ‘With Customer’
Customer rep fix - resolves an issue where the customer rep did not update in the Contact list after the rep was edited
Panel surface placement fix - resolves an issue where creating layouts for quotes with different panel models was affecting the panels on all surfaces
Handoff of contacts with no quotes fix - resolves an issue where contacts with no quotes could not be handed off to another user
Quote launch fix - resolves an issue where an error saying “maximum possible quote numbering“ was popping up when trying to create a new quote
February 29th 2024 Update
Grouped item description update - adds the grouped item description automatically when items are grouped and accounts for battery details if a battery is included in the design
Quote approval status update - adds the quote status view to the edit quote page
Xero invoice sync update - changes the ‘Sync to Xero’ button to ‘Open Xero invoice’ after syncing the invoice with Xero
Designer user invoice fix - resolves an issue where a designer user was not able to download the invoice PDF
Invoice item price visibility fix - resolves an issue where hidden line item pricing was visible in the invoice
‘Not in inventory’ fix - resolves an issue where an item with no pricing option was shown as ‘not in inventory’ on the pricing page of the quote
Adding new inverter fix - resolves an issue where adding a new inverter to an existing design setup duplicated the existing inverter instead of adding the new inverter
Subsidies fix - resolves an issue where the subsidies appeared like expenses on the quote items list
Item cost per kW/Watt fix - resolves an issue where the item cost calculated per Watt/kW was not calculated correctly when the system package design on the quote was edited
Comparison tariff fix - resolves an issue where the comparison tariff was copying the current tariff data instead
SalesManager access fix - resolves an issue where SalesManager could see all quotes instead of those assigned to them and the quotes of users reporting to them
February 27th 2024 Update
Demand tariff fix - resolves an issue where applying a minimum demand threshold produced incorrect results
Navigation fix - resolves an issue where navigation to another tab was not working in the smart energy tab
Grid charge fix - resolves an issue where the grid charge didn’t stop after the battery was fully charged
February 26th 2024 Update
Delete user update - adds back the option to delete a user and the prompt to reassign deleted user’s contacts
Xero sync error update - adds a meaningful error message when a sync error occurs
Supplier creation fix - resolves an issue where new suppliers could not be created
CRM contact fields fix - resolves an issue where only up to 10 contact fields were visible
Contacts CSV export fix - resolves an issue where contact ID and some other fields were missing from the contacts CSV export
February 22nd 2024 Update
Hubspot deals fix - resolves an issue where Hubspot deals were not being created upon sending the quote
February 21st 2024 Update
“Get full report” button update - adds the button back to the acceptance view and fixes its functionality
Inventory PDF fix - resolves an issue where the PDFs uploaded to the inventory item were not visible
February 20th 2024 Update
Approving quote from sidebar update - adds a confirmation message when the quote is approved by changing the status from the sidebar
Dashboard recent quotes search update - the search result can now show results of quotes updated more than 30 days ago
Inventory item creation update - displays a warning when an item doesn’t have a default price set up
Payment terms “due date” update - displays the due date selected instead of the event/label name
Quote lock update - locks quotes from being edited when the quote status changes from approved to completed
“Open contact” fix - resolves an issue where the “open” button was not visible to open a previously rejected/closed contact
February 19th 2024 Update
PV Upgrade panel layout improvements - introduces handling of multiple panel models with recommended separate surfaces for any existing panel (different panel size). Adds a prompt if adding a different model to a surface where there is already a panel. See the Help Centre for an example video
Panel layout lost fix - resolves an issue where when changing the panel just before saving and moving off the page, the panel layout was lost.
February 16th 2024 Update
Off-grid system missing ‘before’ energy cost - resolves missing cost before data (patches a previous release bug).
February 14th 2024 Update
Australian emissions reduction factors update - based on the recently produced report Australia’s Emissions Projections 2023 state-based factors for electricity grid carbon reduction have been updated
Quotes List - fixes missing Customer Rep view
STC update: Business settings features an option to automatically set GST on STC to business clients. The setting in the Tax & Rebates view restores the ability to override this.
February 13th 2024 Update
Tiered Tariff Support - adds back support for tiered tariff structures
Comparison Tariff Support - adds back support for comparison of two different tariffs before and after
Off-grid Comparison with Grid Connection - adds back support for comparison of connecting to the grid (with grid connection fee) versus off-grid with renewables and generator
Smart Energy Savings Assessment - improves the display of savings from smart energy (load shifting, hot water diverter, and EV smart charger)
February 12th 2024 Update
Grouped quote description on mobile - resolves an issue with the grouped description when a quote is viewed on a mobile device
Site survey page load issue - resolves edge case issues where the site survey page may not load
February 08th 2024 Update
Off-grid Load Profile Builder update - resolves an issue of consumption calculation for a time range where the ‘hour’ value is less than '1'. Adds randomisation of load On and Off for each item within each time range i.e. each item from load-quantity is randomised separately for more realistic load profiles
Product Library Access - resolves an issue with access to the Product Library and Inventory for the Designer user role
February 07th 2024 Update
Returns edge padding and offset fields - adds back surface setting fields Edge Padding (distance from base length) and Edge Offset (adjustment of position along the length of base length)
Tracker to surface cache - resolves a caching issue when a surface contains many trackers of different string length
New Site Map Defaults - when creating a new quote for an existing customer, applies the usual map defaults
February 06th 2024 Update
Quote mobile responsiveness updates - resolves a range of issues in quote comparison and single quote view on mobile devices (further review of a range of possible devices continues)
Quote email text size on mobile - resolves an issue with small font size on some devices
Proposal template version on comparison quotes - resolves an issue to ensure the same proposal version is loaded regardless of which compared quote is viewed (view proposal link via ‘View Full Report’ button)
Inventory ‘model’ removal - removes the ‘model’ selection in inventory items. (To add any new model use the Product Library ‘Add to Inventory’ option and if desired ‘archive’ the previous inventory item.)
February 05th 2024 Update
Xero Integration Update - updates the Xero connection process to a new format (some users may require a new Xero connection if using an outdated Xero ‘app’)
Hubspot Integration Update - updates Hubspot connection process
New User Defaults - adds new user defaults for panel, tariff, consumption profile, PDF version
Quotes API update - fixes the Quote Status field to correctly reflect the quote status
Design 600V limit - resolves an issue when switching between residential and commercial on the design view to update the maximum string voltage
February 01st 2024 Update
New Site Quote cache issue - resolves an issue where a new quote for an existing customer could open instead a previous system page
Quote finance and payment terms - resolves an issue where a change to finance or terms may not immediately update on the proposal online view
Customer view of STC breakdown - resolves an issue where STC details may be missing from customer view (no effect on final price)
January 30th 2024 Update
Inverter to All-in-one switching logic - improves on switching logic between solar inverter, hybrid inverter and all-in-one battery systems when solar inverter component is changed (and updating quote line items accordingly)
Switch from battery to solar fix - resolves an issue where a battery AIO could remain in the quote after switching to a non-AIO component
Connection diagram - resolves an issue with missing client details and cable losses in the connection diagram on Install view (not affecting PDF versions)
Invoice notification message - removes price notification message relating to payment schedule
Battery discharge model - resolves an issue where charge and discharge overlap when there is both AC-coupled and DC-coupled solar
January 26th 2024 Update
Adding Mounting Kit from Library - returns functionality of mounting kit ‘Add to Inventory’ with kit items. Fixes quote line item display to reflect kit combined package
Upload PDF/image in Inventory - resolves an issue where an image or PDF cannot be uploaded (further update to follow for replacement of existing document)
System Package loading - resolves an issue where when loading a system package form the solar designer view
Battery discharge model - resolves an issue where charge and discharge overlap when there is both AC-coupled and DC-coupled solar
Per kW pricing update- resolves an issue where if quantity was manually overwritten, auto-calculation would be disabled
January 19th 2024 Update
Reports chart consistency - resolves an issue of savings breakdown discrepancies from pie chart to bar chart
EV solar charging - resolves an issue where solar charging may not show on reports views
Site Survey data saving - resolves an issue where bill information would not update
January 18th 2024 Update
Install tasks order fix - resolves an issue where the install task order could not be changed
Page settings not saving fix - resolves an issue where the page settings did not save
Invoice payment deletion fix - resolves an issue where the payments from an invoice could not be deleted
Grouped item description inverter tag fix - resolves an issue where an existing inverter was not excluded from the grouped items' description
Category filter fix on pricing page - resolves an issue where after selecting a category filter on the edit quote page, it could not be removed
Consumption CSV upload fix - resolves an issue where:
after the consumption CSV was loaded, the average daily value was displayed as an annual value
if the profile name was not entered, the profile didn’t upload
Quote approval from sidebar fix - resolves an issue where if the quote status was changed to “approved” from the sidebar, it did not show a confirmation message and changes were not visible
January 16th 2024 Update
Quote add-on update - automatically select “add to price” when “show itemised quote” is selected
Surface rotate and move icons fix - resolves an issue where the rotate and the move icons were missing for large surfaces with grouped column/row
Signature on proposal PDF fix - resolves an issue where the signature was not appearing on some of the proposal PDFs
Modified quotes missing fix - resolves an issue where the modified quotes were missing from the CRM view
Mounting prompt fix - resolves an issue where the user prompt asking to apply changes to all inverters was missing when applying mounting
Quote status colour fix - resolves an issue where the quote status colour was grey instead of expected colour on CRM view
January 12th 2024 Update
Default module dimensions fix - resolves an issue where the default panel dimensions were very small for users who had no default panel preference set in their user profile
Mobile view fix - resolves an issue where the quote view was not responsive
Off-grid PDF report fix - resolves an issue where the % self-consumption value and the genset runtime were incorrect/missing
Quote payment option fix - resolves an issue where the cash payment option could not be turned off
Battery hours of autonomy fix - resolves an issue where the battery hours of autonomy were not being displayed
Quote payment term fix - resolves an issue where a single quote payment term could not be set
January 11th 2024 Update
To-Do list links fix - resolves an issue where the links in the To Do list were redirecting to the old interface
3D rendering darkness fix - resolves an issue where the surfaces appeared too dark in the 3D view (open options panel to set your desired day and time and use Cntl-drag to select desired camera view)
AIO string design using default panel fix - resolves an issue where the string design setup options may not appear for the default panel when an AIO was selected
January 10th 2024 Update
Grid configuration update - automatically switches the grid configuration to PV/Hybrid based on whether the system is designed with battery or not
Savings breakdown chart fix - resolves an issue where the savings breakdown chart did not include the commercial “additional charges” amount (environmental & AEMO charges - AU)
SolarQuotes integration fix - resolves an issue where SolarQuotes login credentials were not correctly updating
Battery and battery inverter serial number fix - resolves an issue where the battery and battery inverter serial numbers were not saving in the commissioning view
Battery commissioning checklist fix - resolves an issue where the battery commissioning checklist was not appearing
Inventory item creation fix - resolves an issue where a custom inventory item was not creating with default pricing or additional pricing level could not be saved (note: each pricing level should have a unique stock code)
January 09th 2024 Update
Grouped item price fix - resolves an issue where the grouped item price for residential quotes was displayed ex-GST instead of inc-GST
January 08th 2024 Update
Net investment location update - moves the net investment that was displayed on the left-hand side in the quote table to be in line with the price breakdown
Subsidy issue - resolves an issue where the subsidy value was not displayed in quote breakdown
Chart consistency fix - resolves an issue where charts were not consistent in the quote comparison view
Draft quotes STCs value update fix - resolves an issue where STC value on draft quotes could not be updated from the Admin settings
January 05th 2024 Update
Battery discharge fix - resolves an issue where an off-grid battery was not discharging in a certain hour
Inventory item creation issue - resolves an issue where an item could not be created if some fields were missing by adding default values to those fields
Generator start issue - resolves an issue where the generator may not start if the battery min SoC was set equal to the generator min battery SoC trigger
December 21st 2023 Update
Convert order to invoice issue - resolves an issue where the button to convert an order to an invoice was missing
Invoice date update issue - resolves an issue where the invoice date could not be updated
December 20th 2023 Update
Transactions on invoice PDF issue - resolves an issue where transactions were not appearing on the invoice PDF
Order/Invoice auto-creation issue - resolves an issue where the order/invoice was not automatically created on quote acceptance as per your business settings
User default panel causing issues - resolves an issue where the user’s default selected panel caused issues with accessing the Design page
Invoice list access issue - resolves an issue where BusinessAdmins and Managers could not access the invoice list
System package category issue - resolves an issue where a category could not be selected when saving a system package
Installs list loading time issue - resolves an issue where the installs list needed a long time to load
December 19th 2023 Update
Custom inventory item creation improvement - adds a default pricing structure to custom items if none is input by the user
Proposal PDF improvement for systems with no STCs/LGCs - the STCs/LGCs info section in the proposal PDF is automatically toggled OFF when the system is not eligible for STCs/LGCs (useful for users outside AU)
Line price displayed issue - resolves an issue where line prices of the items were being displayed when using custom price
Number of mounts issue - resolves an issue where mounting per item quantity was not displaying correctly on the quote
December 18th 2023 Update
Inventory archive update - adds an option to archive inventory items and removes the option to delete them
Tax rate error in financials - resolves an issue where the tax rate for depreciation calculations was not saving correctly in the Pricing > Financials section resulting in incorrect financial results
Tariff save issue - resolves an issue where tariff cents rates didn't save correctly when entered with more than 2 decimal places
CRM file upload issue - resolves an issue where files did not upload in the CRM view
Billing period not saving issue - resolves an issue where the billing period did not save in the tariff editor view
Grouped items description issue - resolves an issue where grouped item description editor when dynamic tags entered manually did not work as expected
December 15th 2023 Update
Quote creation error - resolves an issue in the previous night’s release where creating a quote for an existing contact (new Site) from the CRM page was not working
CRM quote PDF download error - resolves an issue where an error was shown when trying to download the quote/proposal PDF from the CRM > Files section
December 14th 2023 Update
Commercial pop compact proposal error - resolves an issue on occasions where the commercial pop proposal when emailed showed Error 500
Grouped item description not appearing on proposal - resolves an issue where grouped items’ description was not appearing on the proposal
Quote expired error - resolves an issue where quote was shown as expired on the Pricing page when it wasn’t
December 13th 2023 Update
Inverter search when swapping issue - resolves an issue where inverter search closes when the spacebar is hit
December 12th 2023 Update
Demand charge savings breakdown and total bill savings bug - resolves an issue where savings for TOU demand charges were over-inflated. This bug was from a release on the evening of 8th December if you need to check quotes. For an existing system with extreme demand savings, note that the Reports page data is cached - to refresh the reports with the current updates, you can change and save any values within the quote workflow and revisit Reports. (Note commercial tariff amounts should be entered with your business setting for tariff set to Dollars not Cents due to current issue with network and demand charge rate setting - fix pending release 12/12/23)
Commercial pop compact issue - resolves an issue where chart heights in the commercial pop compact proposal were low
User search issue - resolves an issue where searching for a user in manage users was not working
Network TOU charge issue - resolves an issue where network charges were considered in $ instead of cents which overestimated the savings
December 11th 2023 Update
Microinverter upgrade payback discrepancy - resolves an issue where microinverter production in the ‘bill before’ scenario was not summed consistently
Business branding text editor issue: resolves an issue where text editing adds unwanted lines
Inverter start voltage trigger point - resolves an issue where inverter start voltage may not be triggered early in the day
December 9th 2023 Update
SolarQuotes integration issue - resolves an issue where SolarQuotes integration was not working
December 8th 2023 Update
Benefits chart showing incorrect amount issue - resolves an issue where amounts more than $1k did not show the “k” - thousands' unit
Demand threshold not factored issue - resolves an issue where the demand threshold was not factored into the performance calcs
Custom items not showing on proposal issue - resolves an issue where the custom items added to the quote didn’t appear on the proposal quote item list
Revisiting quote acceptance link issue - redirects the quote acceptance link to the thank you page instead of the acceptance page when the link is revisited after the quote is signed
December 6th 2023 Update
STC Deeming Year Advance Setting (AU) - resolves an issue where the admin setting ‘Advanced Deeming Years’ was not taking effect in the deeming years setting of a new quote. Please review quotes if you had this setting checked.
Stripe payment of deposits - resolves an error with payment via Stripe on the quote acceptance ‘Thank You’ page.
Survey Map Marker Editing - Improvement for editing site map cable routing. It is now one-click on the cable to switch to edit mode, move the center point and additional edit points are visible. (Note: generating the Site Map image is currently slow on high-resolution monitors, please be patient).
Tax and Rebates (AU) - removes the ‘Add to quote’ switch in the rebates view as ‘Apply STC’ is now the single switch required to calculate and apply STCs to a quote.
STCs not appearing on proposal - resolves an issue where the STCs line item was not displaying on the proposal
Benefits breakdown chart accuracy - changes the benefits chart accuracy to 2 decimals
Quote type not saving issue - resolves an issue where the quote type change to commercial was not saving when creating the quote
Panel layout disappears on quote duplication - resolves an issue where the panel layout disappeared on the duplicate quote
CRM shows quotes for a different contact issue - resolves an issue where after searching for a new contact, the quotes displayed were still for the previous contact
December 5th 2023 Update
Solar radiation time alignment - resolves an issue where the radiation time (measured in mid-hour) is aligned at the start of the hour instead of the end (Note this may result in higher savings for higher self-use later in the day)
Energy flows in building graphic - resolves rounding issue on some quotes with 3 digital rounding
STC Deeming Years (AU) - adds a warning when STC deeming years is not based on the current year
STC zone - when address is changed now resets STC zone
Add-on/Upsell duplication issue - resolves an issue where add-ons or upsells would remain checked after duplicating a quote
Logo auto-sizing - resolves an issue where on some PDF templates a logo may not resize to fit within the dedicated area
Quote line item where no price in inventory - resolves an issue where an inventory item hasn’t been set up with pricing information, updating the inventory with a 0 pricing default
December 1st 2023 Update
Brochures not attaching on acceptance page issue - resolves an issue where the product brochures were not attaching when “get full report” was clicked on the customer acceptance page
Microinverter SLD missing issue - resolves an issue where the SLD for microinverter systems was missing when downloaded as a PDF
Off-grid data loss on quote duplication issue - resolves an issue where off-grid genset and load data was lost when the quote was duplicated
November 30th 2023 Update
Grouping panels issue - resolves an issue where grouping rows and columns of panels was not working as expected
Tariff rates reverting issue - resolves an issue where the tariff rates entered would revert to the original value
November 29th 2023 Update
Self-consumed power % - resolves an issue where in one metric the self-consumed power for accounted for solar consumed only and now includes battery consumed
November 28th 2023 Update
Inverter capacity decimal update - inverter capacity now displays with 2 decimals only
Business logo upload issue - resolves an issue where the business logo was not uploading
November 26th 2023 Update
Energy page load issue - resolves an issue where the energy page could not be loaded after the basic tariff total was entered in decimals
Admin settings page load issue - resolves an issue where the access to the admin setting page was blocked for some users
November 25th 2023 Update
Send quote defaults - add a default setting to ‘On’ for ‘Include PDF’ and ‘attach brochures’
Tariff editor - fix for difficulty saving tariff name and daily supply charge
Design Review charts - resolves an issue some payback charts did not load
Finance - Resolves and issue where total loan amount is not update deducting deposit
Reports - fixes rounding in cases where 366W microinverter resulted many decimals
November 24th 2023 Update
Generator cost setting - resolves an issue where changes to the genset cost are not reflected in the view, fixes issue where calculation is incorrect when rates are in cents/kWh
Battery metrics - resolves an issue where battery capacity is not reflecting the total of all battery modules within an All-in-one unit.
Install date - fixes install date not saving on install view
Installer access - resolves issues with install permissions
November 21st 2023 Update
API issue - resolves an issue where API was not working and showing a user identity error
Quote tax settings - fix for GST on STC not saving
Emailing system manual issue - resolves an issue where commissioning manuals could not be emailed
Contact list view - resolves an issue of new contact not shown on list view
Quote line item display - resolves an issue where line items may not display due to certain monitor components
Reports views - each quote with any edit made will refresh performance calculations when selected in comparison view
November 20th 2023 Update
Proposal PDF attachments - resolves issue with missing brochure and other PDFs in the proposal PDF emailed
Map view issue - Resolves an occasional issue with map loading
Invoice price view - resolves an issue with line items show on invoice stead of grouped description
November 19th 2023 Update
System Package - extends the maximum name to 100 characters
Invoice PDF - removes brochure attachments from invoices
November 17th 2023 Update
Price only proposal PDF - an additional proposal PDF template suitable for quoting general electrical works, service and maintenance work, or other jobs that dont require performance modelling.
Record payments - resolves an issue where users without Xero integration could not record payments.
Blank contacts - resolves issue with filtering contacts.
November 16th 2023 Update
Tariff editor saving - resolves issue with saving of TOU tariff rates and entered name when daily supply charge is edited
Hybrid inverter with no battery - resolves AC bus output reporting
Business Settings - resolves issues with Quote Preferences info saving & PV derate misreporting
PDF Charts - resolve issue with monthly production-consumption chart height affecting layout
Email templates - filter not sorting records
Server change - server configuration issues resulted in replacement server mid-morning.
Sincere apologies for any impact of the outage. We were able to move to a redundancy server and restore service within one and a half hours.
November 15th 2023 Update
Battery not discharging - resolves issue where certain battery configurations showed no energy discharge
November 14th 2023 Update
Pricing view - restores line item price view for users with sales role
Commissioning page - fixes an issue where the page loads but with no scrolling
Install page load - resolves issue where certain data in site survey causes non-load of Install page
Please review our list of Known Issues that are in progress for resolution.