Admin > My Business > Quote preferences.
Formatting tips
Copy and paste from a Word document
First you need to remove some unnecessary formatting that Word adds. To do this, copy and paste the word doc into a simple text editor and save as .txt. Then copy and paste from there into the WSIWIG editor in the Quote preferences section.
Remove paragraph gaps
Typing Shift and Enter starts a new line without a paragraph gap (rather than just hitting Enter).
Edit the text in html
Click the Source Code icon to edit the text in html
Use Columns
When editing the Source Code, put this div container around the section that is in columns:
<div style="column-count:2;column-gap:20px;">
</div>
Adjust the column-count from 2 to 3 if you need 3 columns.