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Please review our list of Known Issues that are in progress for resolution.
November 26th 2024 Update
Proposal preview access issue fix - resolves an issue where proposal preview was not accessible
November 25th 2024 Update
Proposal font update - adds a list of Google Fonts to select from for the PDFs generated
Tax label improvement - improves support for custom tax labels to be displayed instead of GST by default
Job pack PDF download issue - resolves an issue where job pack PDF was downloading with blank pages in some cases
November 18th 2024 Update
Focus compact template improvement - updates the “system design” section with better tags and information
MPPT with no panels improvement - adds support to have no panels on some inverters/MPPTs
PPA quote report issue - resolves an issue where a quote with PPA was not able to load the reports page
Xero invoice sync issue - resolves an issue where Xero invoice was not syncing due to the “amount exceeds“ issue
November 12th 2024 Update
Sales report speed improvement (reverted) - improves the loading speed of the sales report
Battery arc flash calculator number of strings in PDF - number of strings is always greater than 0
Focus compact web template update (reverted) - updates the system design section to display PV and/or battery info dynamically
November 07th 2024 Update (reverted)
Design surface update - adds functionality to duplicate a surface
Font update - adds an option in the Admin > My business > Branding section to select a font family for webpages and proposals
November 05th 2024 Update
Battery arc flash calculator number of strings - number of strings is always greater than 0
3D view/2D layout image capture fix (reverted) - resolves an issue where the panels were disappearing while the image was being captured
October 31st 2024 Update
JSA/Risk management update - adds an option to download the new JSA/risk management matrix as a PDF file
Module warranty in system manual fix (reverted) - resolves an issue where module warranty was not populating in the system manual
October 29th 2024 Update
Pricing formula update - adds rounding functions for formula pricing
Proposal attachment issue (reverted) - resolves an issue where the proposal PDF was not attached to the email when consumption profile was not loaded
Battery brochure item fix (reverted) - resolves an issue where battery brochure was not attached to the proposal when the battery was added as just a line item to the quote
October 28th 2024 Update (reverted)
SalesManger and SalesPerson system packages fix - resolves an issue where the user was not able to see all system packages
October 24th 2024 Update
Pricing formula update - adds battery kWh as a unit for formula pricing
Default map option improvement (reverted) - adds more options to default map selection
Quotes list loading speed improvement (reverted) - improves the loading speed of the quotes list
Bifacial panel caching fix (reverted) - resolves an issue where in some cases due to data caching, the bifacility was not considered when calculating string current
Quotes list CSV export fix (reverted) - resolves an issue where the quotes list was not exporting based on the filters selected
October 21st 2024 Update (reverted)
Heatmap chart update - adds a heatmap chart view to check monthly consumption peaks
Consumption chart update - adds a “total consumption“ spline line to the system performance chart
October 17th 2024 Update
SLD inverter symbol update - updates the inverter symbol on the SLD to show the hybrid inverter’s battery connection correctly
CRM quick quote update - adds a quick quote option when creating a new quote from the CRM page
String design update - adds support for having no string design for use cases like AC-coupled hybrid inverters
Off-grid profile builder form improvement - adds the option to upload a CSV file to the off-grid profile builder form
Formula pricing fix - resolves an issue where number-of-strings and mppt-qty variables in formula pricing were counting strings of an existing array
October 15th 2024 Update
Profit margin calculation fix - resolves an issue where in some cases, optimizers were resulting in a wrong margin calculation
Quote table on small screen - fixes the quote table view on the edit quote page where small screens did not display all columns
Consumption tariff colour fix - resolves an issue where in some cases the tariff period colour below the consumption profile on the energy page was not working properly
Quote comparison view scroll fix - resolves an issue where in some cases the scroll to switch between quotes was not working on the comparison view
SolarEdge optimizer limit when swapping fix - resolves an issue where the previously selected optimizer’s limit was used after it was swapped to a different model
October 13th 2024 Update
Inventory custom item creation fix - resolves an issue where custom items could not be created in the inventory
Smart Energy analysis table fix - adjusts the alignment of the table
October 10th 2024 Update
Inverter duplication update - improves the speed of duplicating an inverter in a large system design
String design speed improvement - improves the speed of editing the string design for large systems
Reports page improvement - removes consumption profile as a requirement to load the tabs under the reports page
Quote viewed notification fix - removes the quote viewed trigger when viewing the quote as a customer while logged
October 08th 2024 Update
Consumption profile list update - displays only the typical and custom consumption profile in the drop-down list
Reports update- adds DC/AC ratio and performance ratio to the reports page
Battery control setpoints update - removes the battery control setpoints from the battery designer section and adds a link to the same settings in the smart energy section
Existing solar export fix - resolves an issue where solar export from existing solar was showing up in the savings section
Battery discharge time fix - resolves an issue where battery discharge was not occurring at specified times in some cases
Business logo crip proposal fix - resolves an issue where the business logo was cropped in the crisp proposal template
Load-shifting savings fix - resolves an issue where the savings calculation was incorrect for load-shifting cases
High-res EV modelling fix - resolves an issue where EV modelling was not working as expected in high-res modelling (sub-hourly modelling)
Inventory unarchive fix - resolves an issue where archived items in the inventory could not be unarchived
October 03rd 2024 Update
Horizon terrain derating update - adds automatic derating based on the horizon terrain (for example, derating resulting from a high hills blocking the solar access)
Quote view notification fix - resolves an issue where the quote view notification was not being displayed
SLD PDF tables display fix - resolves an issue where the tables below the SLD were being cropped when downloaded as PDF
Product brochure fix - resolves an issue where the custom product brochures uploaded in the inventory were not attaching to the proposal PDF
AIO battery serial number fix - resolves an issue where the number of serial numbers field on the Commissioning page did not match the number of batteries in the AIO product
September 30th 2024 Update
EV charger and hot water/heat pump image tag update - adds new tags to display images of EV charger and hot water/heat pump products
Customer rep address tag update - adds a fallback to the business address in case the user office address is not set up
Back-up power decimal limit update - reduces the battery back-up power to 2 decimal places
EV energy volume limit fix - resolves an issue where the daily energy volume limit was not followed when multiple EV time ranges were set for the weekend
Avg daily consumption value fix - resolves an issue where the average daily consumption was displayed incorrectly when consumption was set per month
Microinverter serial number CSV fix - resolves an issue where the serial number CSV was not working for microinverter systems
Inverter and battery quantity fix - resolves an issue where the inverter/battery quantity on the quote was displayed incorrectly after duplicating a quote and changing the quantity in the design
Updating user role fix - resolves an issue where the user role could not be changed
Existing BoS component brochure fix - resolves an issue where the BoS component’s brochure was attached to the proposal when the string was marked as pre-existing
September 26th 2024 Update
Design building plan/image upload update - adds an option to delete the uploaded building plan/image
Back-to-back tilt update - matches the performance modelling to the back-to-back tilts as seen in the 3D view
Panel layout fix - resolves an issue where the panel layout was lost after the quote was duplicated after creating a new surface
Battery backup mode fix - resolves an issue with the battery backup not coming on during grid outage
Clean power consumed % - resolves an issue where the clean power % value was incorrect
Default proposal preview template fix - resolves an issue where the proposal preview was not using the custom default template
Battery export fix - resolves some issues with battery export to the grid (building diagram, export credit on savings chart, and export power)
September 17th 2024 Update
Residential string voltage limit fix - resolves an issue where selecting “No” to set a quote to commercial when selecting a 3-phase inverter on a residential design changed the voltage limit to 1000V when business settings only allowed 600V
Off-grid solar production fix - resolves an issue where off-grid systems showed very low solar production
September 13th 2024 Update
Finance option update - adds a “rental” option to the finance options list which behaves the same as the lease option
Battery inverter image and warranty update - adds new tags for the battery inverter image and warranty for use in the proposal PDFs and proposal online web views
Battery peak shaving fix - resolves an issue with the battery peak shaving function
Off-grid battery cycles fix - resolves an issue with the count of battery cycles in an off-grid quote
Hybrid inverter quantity fix - resolves an issue where the hybrid inverter quantity in the battery design section was not updating when the hybrid inverter quantity was changed in the string design section
Solar self-consumption % fix - resolves an issue with the self-consumption % value in the reports
3D view panels disappearing fix - resolves an issue where the panels were not appearing in the 3D view for steep roofs
September 10th 2024 Update
Generator kVA limit update - increases the diesel generator power limit from 3 digits to 5 digits
Xero invoice sync fix - resolves an issue where a deleted invoice in SolarPlus that was synced with Xero did not void the invoice in Xero
EV solar charge fix - resolves an issue where EV solar charge was not displaying correctly on the reports page
Quote approval confirmation when creating invoice fix - resolves an issue where the quote approval prompt was shown when creating an invoice when the quote was already approved
Battery high-res modelling fix - resolves an issue with high-res battery modelling
September 05th 2024 Update
Battery settings form update - adds form validation for input fields in the battery settings section under the smart energy section
September 03rd 2024 Update
Hybrid inverter name fix - resolves an issue where an archived hybrid inverter’s name flickered when selected on the design page
Google Calendar events fix - resolves an issue where Google Calendar events could not be created or edited
August 28th 2024 Update
Quote acceptance email fix - resolves an issue where the quote acceptance email notification was not received when the quote was accepted without a signature
Battery charge with generator fix - resolves an issue where the generator was not charging the battery when the generator specs were not updated from the default settings
Line price hiding improvement - resolves an issue where turning off custom pricing still kept the line prices hidden on the quote
August 22nd 2024 Update
Different mounting type improvement - allows different mounting types on different MPPTs
Smart energy profile update - adds the auto-save function to the smart energy profile view so that the form auto-saves when exiting the page
Hot water component brochure attachment fix - resolves an issue where inventory items with the hot water component category did not attach the brochure to the proposal PDF
Customising average daily kWh fix - resolves an issue where the average daily kWh value did not save when changed in the load profile customisation view
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