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Thank you for your patience while we get on top of these unforeseen issues.

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Please see also Release Notes for daily updates

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  • Some PDF files added to the inventory are not accessible, eg Custom Warranty PDFs and manuals, Saved proposal PDFs .

    • The data is not lost, just not visible or editable, and is still included in proposals. Please contact support if you need to replace a datasheet or warranty doc, don’t upload a new one (in testing, pending release)ST-2638

  • Subsidies look like expenses on edit quote page

    • Please note that they are being calculated correctly and appear correctly on customer view. ST-2086 

Admin / Business Settings

  • Some Business and User settings cannot be viewed / updated

    • Most areas are now fixed. If you need something changed and cannot, please contact Support and we will do it for you, eg:

      • Add profile pic, add supplier, add finance plan, templates.

CRM

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    • In the meantime, please create a draft quote, then handoff. ST-2011

    Contact address cannot be updated (please update the Site address on the Energy page for now) ST-2613

  • Lead source not saving, custom lead sources not appearing. ST-2330

  • Advanced Filtering option on Quotes list - search by Lead source and pipeline stage not working ST-2228

Invoice

  • Invoices do not itemise itemize individual payments or list payment history details - payments appear as 1 lump sum (in testing, pending release) ST-2125

  • Can’t edit payment due dates on invoice

    • For now, please edit payment terms on the Edit Quote page, delete the invoice and then recreate invoice the invoice. If the payment due date is dependent on the Installation date, please be sure to update the Installation date on the Install page. ST-2243.