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Please review our list of Known Issues that are in progress for resolution.

November 26th 2024 Update

  • Proposal preview access issue fix - resolves an issue where proposal preview was not accessible

November 25th 2024 Update

  • Proposal font update - adds a list of Google Fonts to select from for the PDFs generated

  • Tax label improvement - improves support for custom tax labels to be displayed instead of GST by default

  • Job pack PDF download issue - resolves an issue where job pack PDF was downloading with blank pages in some cases

November 18th 2024 Update

  • Focus compact template improvement - updates the “system design” section with better tags and information

  • MPPT with no panels improvement - adds support to have no panels on some inverters/MPPTs

  • PPA quote report issue - resolves an issue where a quote with PPA was not able to load the reports page

  • Xero invoice sync issue - resolves an issue where Xero invoice was not syncing due to the “amount exceeds“ issue

November 12th 2024 Update

  • Sales report speed improvement (reverted) - improves the loading speed of the sales report

  • Battery arc flash calculator number of strings in PDF - number of strings is always greater than 0

  • Focus compact web template update (reverted) - updates the system design section to display PV and/or battery info dynamically

November 07th 2024 Update (reverted)

  • Design surface update - adds functionality to duplicate a surface

  • Font update - adds an option in the Admin > My business > Branding section to select a font family for webpages and proposals

November 05th 2024 Update

  • Battery arc flash calculator number of strings - number of strings is always greater than 0

  • 3D view/2D layout image capture fix (reverted) - resolves an issue where the panels were disappearing while the image was being captured

October 31st 2024 Update

  • JSA/Risk management update - adds an option to download the new JSA/risk management matrix as a PDF file

  • Module warranty in system manual fix (reverted) - resolves an issue where module warranty was not populating in the system manual

October 29th 2024 Update

  • Pricing formula update - adds rounding functions for formula pricing

  • Proposal attachment issue (reverted) - resolves an issue where the proposal PDF was not attached to the email when consumption profile was not loaded

  • Battery brochure item fix (reverted) - resolves an issue where battery brochure was not attached to the proposal when the battery was added as just a line item to the quote

October 28th 2024 Update (reverted)

  • SalesManger and SalesPerson system packages fix - resolves an issue where the user was not able to see all system packages

October 24th 2024 Update

  • Pricing formula update - adds battery kWh as a unit for formula pricing

  • Default map option improvement (reverted) - adds more options to default map selection

  • Quotes list loading speed improvement (reverted) - improves the loading speed of the quotes list

  • Bifacial panel caching fix (reverted) - resolves an issue where in some cases due to data caching, the bifacility was not considered when calculating string current

  • Quotes list CSV export fix (reverted) - resolves an issue where the quotes list was not exporting based on the filters selected

October 21st 2024 Update (reverted)

  • Heatmap chart update - adds a heatmap chart view to check monthly consumption peaks

  • Consumption chart update - adds a “total consumption“ spline line to the system performance chart

October 17th 2024 Update

  • SLD inverter symbol update - updates the inverter symbol on the SLD to show the hybrid inverter’s battery connection correctly

  • CRM quick quote update - adds a quick quote option when creating a new quote from the CRM page

  • String design update - adds support for having no string design for use cases like AC-coupled hybrid inverters

  • Off-grid profile builder form improvement - adds the option to upload a CSV file to the off-grid profile builder form

  • Formula pricing fix - resolves an issue where number-of-strings and mppt-qty variables in formula pricing were counting strings of an existing array

October 15th 2024 Update

  • Profit margin calculation fix - resolves an issue where in some cases, optimizers were resulting in a wrong margin calculation

  • Quote table on small screen - fixes the quote table view on the edit quote page where small screens did not display all columns

  • Consumption tariff colour fix - resolves an issue where in some cases the tariff period colour below the consumption profile on the energy page was not working properly

  • Quote comparison view scroll fix - resolves an issue where in some cases the scroll to switch between quotes was not working on the comparison view

  • SolarEdge optimizer limit when swapping fix - resolves an issue where the previously selected optimizer’s limit was used after it was swapped to a different model

October 13th 2024 Update

  • Inventory custom item creation fix - resolves an issue where custom items could not be created in the inventory

  • Smart Energy analysis table fix - adjusts the alignment of the table

October 10th 2024 Update

  • Inverter duplication update - improves the speed of duplicating an inverter in a large system design

  • String design speed improvement - improves the speed of editing the string design for large systems

  • Reports page improvement - removes consumption profile as a requirement to load the tabs under the reports page

  • Quote viewed notification fix - removes the quote viewed trigger when viewing the quote as a customer while logged

October 08th 2024 Update

  • Consumption profile list update - displays only the typical and custom consumption profile in the drop-down list

  • Reports improvement update- adds DC/AC ratio and performance ratio to the reports page

  • Battery control setpoints update - removes the battery control setpoints from the battery designer section and adds a link to the same settings in the smart energy section

  • Existing solar export fix - resolves an issue where solar export from existing solar was showing up in the savings section

  • Battery discharge time fix - resolves an issue where battery discharge was not occurring at specified times in some cases

  • Business logo crip proposal fix - resolves an issue where the business logo was cropped in the crisp proposal template

  • Load-shifting savings fix - resolves an issue where the savings calculation was incorrect for load-shifting cases

  • High-res EV modelling fix - resolves an issue where EV modelling was not working as expected in high-res modelling (sub-hourly modelling)

  • Inventory unarchive fix - resolves an issue where archived items in the inventory could not be unarchived

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September 03rd 2024 Update

  • Hrbid Hybrid inverter name fix - resolves an issue where an archived hybrid inverter’s name flickered when selected on the design page

  • Google Calendar events fix - resolves an issue where Google Calendar events could not be created or edited

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